NINETYGO Limited Five-Year Warranty Policy
NINETYGO believes millennials deserve better travel experience. That's why we go extra miles to bring the cutting-edge technology to life. This Five-Year Limited Warranty is provided by NINETYGO to you as the original purchaser of the NINETYGO-branded luggage you purchased(the "product"). The warranty provided for herein applies only to the first purchaser or gift recipient of the product for a period of five years starting from the date this product was purchased.
NINETYGO warrants the Luggage in its original packaging sold to you against thedefects in material and workmanship, when the Luggage is used normally for its intended purposes. Before we offer any product for sale, it is put through rigorous tests of strength, durability, and dependability that represent the environmental demands of frequent travelers.
This limited warranty does not cover problems with your product caused by normal wear and tear; abuse or misuse; cosmetic damage or cleaning; damage or loss caused by an airline; or incidental or consequential damages, including damage to or loss of the contents of a bag, loss of use, loss of time, or similar expenses. This limited warranty is not transferable to any subsequent purchaser or recipient of the product.
For warranty repair evaluation, your product will need to be evaluated by our After-sales Repair Center. Please note any shipping costs to the repair center will be your responsibility. The After-sales Repair Center will make the final determination on the status of the product with the possible following outcomes:
• If the product is repairable and covered under warranty, the product will be repaired at NINETYGO's expense and returned to you.
• If the product is not repairable and is covered under warranty, you will be contacted in regards to receiving a comparable warranty replacement at no cost to you.
• If the product is repairable and not covered under warranty, you may either have the product returned to you un-repaired, or have the product repaired at your own expense. This will be communicated to you by the After-sales Repair Center.
If the product is not repairable and not covered under warranty, you can elect to have the After-sales Repair Center send the product back to you un-repaired, or you may ask the After-sales Repair Center to dispose of the product. This will be communicated to you by the After-sales Repair Center.
This warranty is intended to give you specific legal rights. In addition to the rights described herein, you may also have other rights that vary from state to state or country to country with respect to the exclusion or application of implied warranties, incidental and consequential damages and repair and replacement.
For further information, please visit www.ninetygo.us